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Support and Service

General Infomation

Special newsletters about software applications, releases of all products as well as special discounts are published at irregular intervals. Use the contact form to subscribe to a newsletter.You can unsubscribe at any time.

All current software product versions, associated technical manuals and training videos are contained in the download area.

If you have any questions about our products e-mail them to: support@icsgmbh.de

PACTware®
Support

If you hold a Professional License or a Site License of a Generic HART® DTM or Profibus Profile DTM, you may access the FAQ list and the training videos presenting valuable tips for the use of PACTware® to you. read more...

In addition, you are entitled to free direct support covering your PACTware® related questions and problems for a certain number of cases, i.e.

  • within a 6 month time period following the purchase date
  • for 3 cases if you purchase a Professional license and
  • for 10 cases if you purchase a Site license.

Do you meet these requirements? Then get your license file ready and request your support here .

TrendAnalyzer
TrendViewer 3 .Net 2.0
TrendViewer 3
TrendViewer 2

The links to your left take you to the release history and the FAQ lists of the adjacent products.